Bilingual Patient Services Associate (Mandarin) - Brooklyn

Family Health Center at NYU Langone; New York (NY); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development

Job summary

Family Health Centers at NYU Langone is seeking a Patient Services Associate (Bilingual Mandarin) in Brooklyn to perform diversified clerical functions in Registration, Appointments, and related areas while maintaining patient information confidentiality.

The role requires HS diploma and 2+ years of experience; strong customer service, proficient in MS Office; bilingual Mandarin/English highly valued; provides patient support, scheduling, registration, cashiering, and care coordination.

Qualifications

• HS Diploma required.
• 2+ years relevant experience.
• Strong customer service and communication skills.
• Proficient in MS Excel, Word, and Outlook.
• Knowledge of keyboard typing (20 wpm) and data entry.

Responsibilities

• Greet patients and maintain professional customer service.
• Schedule appointments and monitor daily schedule.
• Register patients and verify insurance information.
• Translate and document as needed.
• Handle cashiering and financial processes.
• Support outreach and follow-up communications.

Skills

Customer service

Communication skills

Bilingual Mandarin

Data entry

Education

HS Diploma

Tools

MS Excel

MS Word

Outlook

Job description

Family Health Centers at NYU Langone is seeking a Patient Services Associate (Bilingual Mandarin) in Brooklyn to perform diversified clerical functions in Registration, Appointments, and related areas while maintaining patient information confidentiality.

The role requires HS diploma and 2+ years of experience; strong customer service, proficient in MS Office; bilingual Mandarin/English highly valued; provides patient support, scheduling, registration, cashiering, and care coordination.