Bilingual Patient Services Associate - Spanish

NYU Langone Health; New York (NY); On-site; USD 46,000 - 56,000; Full time

Job summary

Family Health Centers at NYU Langone in Brooklyn seeks a Patient Services Associate/Rehab, bilingual in Spanish, to handle front-desk duties, registration, and patient flow. You will support appointments, translation, and information exchange with patients and clinics.

The role emphasizes customer service, data entry, and collaboration with the healthcare team to ensure smooth operations across sites.

Qualifications

• HS Diploma required.
• 2+ years relevant experience.
• Strong customer service and communication skills.
• Proficient in MS Excel, Word, and Outlook.
• Familiarity or prior experience with office setting.
• Prior customer service experience.
• Must be articulate with good interpersonal skills.
• Must be able to type minimum 20 words per minute.
• Able to enter data accurately.
• Willingness to complete assigned tasks on schedule.

Responsibilities

• Greet patients and related individuals with excellent customer service.
• Perform registration, information, appointments, and patient care duties.
• Assist with translation to facilitate patient-provider interactions.
• Follow LFHC policies for discharge, follow-up appointments, and referrals.
• Handle telephone duties per LFHC policies and document calls.

Skills

Customer service

Communication

Typing 20 wpm

Interpersonal skills

Teamwork

Bilingual Spanish

Education

HS Diploma

Tools

MS Excel

MS Word

MS Outlook

Job description

Family Health Centers at NYU Langone in Brooklyn seeks a Patient Services Associate/Rehab, bilingual in Spanish, to handle front-desk duties, registration, and patient flow. You will support appointments, translation, and information exchange with patients and clinics.

The role emphasizes customer service, data entry, and collaboration with the healthcare team to ensure smooth operations across sites.