Bilingual Patient Services Associate — Groton, CT

Community Health Center; Connecticut; On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical plans and wellness programs

Dental and vision plans

403(b) plan with company match

Paid time off and holidays

Tuition reimbursement

Job summary

A healthcare provider in Groton, CT is seeking a full-time Patient Services Associate. The ideal candidate must be bilingual in Spanish and English, with exceptional customer service skills. Responsibilities include greeting patients, managing appointment schedules, and ensuring patient information is accurately processed. This role offers a starting pay of $21.00 per hour and includes a comprehensive benefits package.

Qualifications

• Bilingual skills in Spanish required.
• Associates degree in medical office or medical assistant.
• Healthcare experience preferred.

Responsibilities

• Provide exceptional customer service to all patients.
• Schedule and reschedule appointments per guidelines.
• Collect and verify patient information and demographics.
• Answer, screen, and direct incoming telephone calls.

Skills

Bilingual skills (Spanish)

Exceptional customer service skills

Excellent verbal and written communication skills

Problem solving and critical thinking skills

Excellent organizational skills

Education

Associates degree or medical office/assistant degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Power Point

Job description

A healthcare provider in Groton, CT is seeking a full-time Patient Services Associate. The ideal candidate must be bilingual in Spanish and English, with exceptional customer service skills. Responsibilities include greeting patients, managing appointment schedules, and ensuring patient information is accurately processed. This role offers a starting pay of $21.00 per hour and includes a comprehensive benefits package.