Bilingual Patient Services Associate - Front Desk (EN/ES)

Community Health Center; New Britain (CT); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical plans with Health Spending and Flexible Spending Accounts

Dental and Vision Plans

Paid time off

Tuition Reimbursement

Life and Disability Insurance

Job summary

A healthcare organization in New Britain, Connecticut is seeking a Patient Services Associate to provide exceptional customer service, manage patient schedules, and handle insurance information. Bilingual skills in English and Spanish are required. The role requires effective communication and strong organizational skills. Competitive pay at $21.00/hr is offered with various benefits for full-time employees.

Qualifications

• Associates degree in medical office or medical assistant required.
• Bilingual skills, Spanish speaking, required.
• Exceptional customer service skills.

Responsibilities

• Provide exceptional customer service to all patients, visitors and callers.
• Greet patients and other visitors to the agency and assist them as appropriate.
• Collect, verify, update and document patient demographics, insurance information and forms.

Skills

Bilingual skills (Spanish speaking)

Exceptional customer service skills

Excellent verbal and written communication skills

Problem solving and critical thinking skills

Excellent organizational skills

Education

Associates degree in medical office or medical assistant

Tools

Microsoft Power Point

Microsoft Excel

Microsoft Word

Job description

A healthcare organization in New Britain, Connecticut is seeking a Patient Services Associate to provide exceptional customer service, manage patient schedules, and handle insurance information. Bilingual skills in English and Spanish are required. The role requires effective communication and strong organizational skills. Competitive pay at $21.00/hr is offered with various benefits for full-time employees.