Bilingual Patient Services Advocate

Marquee Staffing; San Juan Capistrano (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

On-site role

Job summary

Marquee Staffing seeks a friendly Patient Service Representative to greet patients and visitors, schedule appointments, verify insurance, and collect payments. You will register patients, ensure accurate demographic data, and support clinical staff with efficient patient flow.

The role requires bilingual English/Spanish communication, solid organization, and experience with EHR systems in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required; healthcare administration education is a plus.
• Prior customer service or healthcare experience preferred.
• Bilingual fluency in English and Spanish is required.
• Proficiency with EHR systems and basic computer skills.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer calls, schedule appointments, and provide general information.
• Register patients by collecting demographic and insurance data.
• Coordinate with providers to maintain efficient patient flow.
• Verify insurance, obtain referrals, and collect payments.
• Maintain confidentiality and assist with admin tasks.

Skills

Interpersonal communication

Bilingual English/Spanish

Organizational skills

Multitasking

Independent worker

Compassionate caregiving

Education

High school diploma or equivalent

Tools

EHR software

Job description

Marquee Staffing seeks a friendly Patient Service Representative to greet patients and visitors, schedule appointments, verify insurance, and collect payments. You will register patients, ensure accurate demographic data, and support clinical staff with efficient patient flow.

The role requires bilingual English/Spanish communication, solid organization, and experience with EHR systems in a fast-paced healthcare setting.