Bilingual Patient Services Specialist

Primary Health Solutions; Hamilton, Northern (OH, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Primary Health Solutions is seeking a Patient Services Representative to manage front desk duties, register patients, schedule appointments, and process payments. You will assist patients with insurance questions, discuss payment options, and balance cash during daily operations.

The role emphasizes strong customer service, clear communication, and dependable attendance in a busy medical office setting. Join a team committed to respectful, patient-centered care.

Qualifications

• High school diploma or equivalent.
• Ability to greet patients and manage front desk duties.
• Strong communication and cash handling abilities.
• Experience with medical office administration preferred.

Responsibilities

• Greet patients and families at the front desk.
• Register patients, schedule appointments, and process payments.
• Explain payment options and assist with insurance questions.
• Balance cash and prepare daily deposits as needed.
• Maintain lobby appearance and assist in office operations.

Skills

Customer service

Communication

Cash handling

Scheduling

Education

High School diploma or equivalent

Job description

Primary Health Solutions is seeking a Patient Services Representative to manage front desk duties, register patients, schedule appointments, and process payments. You will assist patients with insurance questions, discuss payment options, and balance cash during daily operations.

The role emphasizes strong customer service, clear communication, and dependable attendance in a busy medical office setting. Join a team committed to respectful, patient-centered care.