Bilingual Patient Service Specialist - Front Desk (Flexible Schedule)

Urban-Health-Plan,-Inc; New York (NY); On-site; USD 22,000 - 32,000; Full time

Job summary

Urban Health Plan is seeking a bilingual Patient Service Representative (English/Spanish) for Corona, NY. The PSR will greet and register patients, verify insurance, answer calls, and provide clerical support in a fast-paced health center setting.

The role requires a high school diploma, 1 year of healthcare administration experience, and strong communication skills. Flexibility for varied shifts is needed; EHR experience is a plus.

Qualifications

• High School Diploma required.
• 1 year of administrative experience in a health care environment.
• Bilingual English and Spanish required.
• Flexible work schedule.
• Proficiency with computers and software; EHR experience a plus.
• Strong communication skills.
• Ability to multi-task, support a team and work independently.
• Kindness, compassion, and patient-focused.

Responsibilities

• Greets patients and identifies their needs.
• Verifies insurance information through managed care website.
• Answers incoming calls and takes messages for providers.
• Registers patients, assigns PCP, checks demographic information, updates information as needed.
• Provides administrative support to the department.

Skills

Bilingual English/Spanish

Administrative experience

Computer skills

Communication skills

Multitasking / Teamwork

Tools

Electronic Health Records (EHR)

Job description

Urban Health Plan is seeking a bilingual Patient Service Representative (English/Spanish) for Corona, NY. The PSR will greet and register patients, verify insurance, answer calls, and provide clerical support in a fast-paced health center setting.

The role requires a high school diploma, 1 year of healthcare administration experience, and strong communication skills. Flexibility for varied shifts is needed; EHR experience is a plus.