Patient Service Representative- Corona, Queens (Bilingual English and Spanish)

Urban Health Plan; Corona (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

Urban Health Plan is hiring a bilingual Patient Service Representative for the Corona health center. This role greets patients, registers information, and delivers compassionate, patient-focused service in a busy environment.

Qualified candidates are fluent in English and Spanish, have at least one year of healthcare administrative experience, and are proficient with computers and electronic health records. The schedule is full-time, with shifts between early morning hours and weekends.

Qualifications

• Bilingual English and Spanish required.
• At least 1 year of administrative experience in a healthcare setting.
• Strong communication, multitasking and customer-service skills.

Responsibilities

• Greet patients and visitors and register them.
• Verify insurance information via the managed care website.
• Answer incoming calls and take messages for providers.
• Register patients, update demographics and assign PCP when applicable.
• Provide administrative support to the department.

Skills

Bilingual English/Spanish

Education

High School Diploma

Tools

Electronic Health Records

Job description

Job Details

Health Center Support Associates

Patient Service Representative - Corona, Queens (Bilingual English and Spanish) Corona, NY Posted: 10/22/2026 Job Description Job ID# 4631.

Job Category: Health Center Support Associates

Position Type: Employee (Full Time)

Position Summary: We are currently hiring a Bilingual (Spanish/English) Patient Service Representative (PSR) to join our team Plaza del Sol Family Health Center (PDS.

This role greets and registers patients and visitors, verifies and records patient information, and provides comfort and empathy to patients while maintaining the waiting room. This role provides accurate and consistent information to patients, schedule appointments, and resolves patient concerns.

Minimum Qualifications:

• High School Diploma required.
• 1 year of administrative experience in a health care environment.
• Bilingual English and Spanish Required
• Flexible work schedule
• Proficiency with computers and software (previous experience with electronic health records is a plus)
• Strong communication skills.
• Ability to multi-task, support a team and work independently.
• Kindness, compassion, and patient-focused.

Key Duties:

• Greets patients and identifies their needs.
• Verifies insurance information through managed care website.
• Answers incoming calls and takes messages for providers.
• Registers patients, assigns PCP (when applicable), checks demographic information, updates information as needed.
• Provides administrative support to the department.

Starting Compensation: Minimum $19.50 hourly; Maximum $19.5 hourly

Work Environment Type, Location, and Schedule: Schedule is based on 40 regular hours per week and 5 days a week- Candidates must possess availability to work shifts that fall between the hours of 7am-5:30pm between Mondays and Saturdays. Saturday are rotated and schedule is 7am - 1:30am (and a day off during the week)

About Urban Health Plan: At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, 50 years ago. That tradition continues today by promoting excellence in everything that we do.

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.