Bilingual Patient Scheduling Specialist (English/Russian)

USA CLINIC SL; Northbrook (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement Plan

PTO

Job summary

USA Clinics Group in Northbrook, IL is seeking a Patient Scheduling Coordinator to connect patients with essential medical care in a fast-paced, target-driven environment. You will handle calls, overcome objections, and confidently schedule appointments. No medical experience?

No problem — we provide comprehensive training to ensure you feel confident in assisting patients. Fluent in English and Russian is required, along with 1+ year call center or customer service experience and strong

Qualifications

• Fluency in English and Russian required.
• 1+ year of call center or customer service experience.
• Strong communication and data entry skills.

Responsibilities

• Handle inbound and outbound calls in a high-volume environment.
• Present a positive, professional approach to patients.
• Meet KPIs related to scheduling and retention.
• Educate patients on services and appointment details.
• Enter patient information accurately and schedule appointments.

Skills

English

Russian

Call center experience

Customer service

Job description

USA Clinics Group in Northbrook, IL is seeking a Patient Scheduling Coordinator to connect patients with essential medical care in a fast-paced, target-driven environment. You will handle calls, overcome objections, and confidently schedule appointments. No medical experience?

No problem — we provide comprehensive training to ensure you feel confident in assisting patients. Fluent in English and Russian is required, along with 1+ year call center or customer service experience and strong