Bilingual Patient Scheduling Coordinator (Polish)

USA CLINIC SL; Northbrook (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement Plan

Paid time off

Job summary

USA Clinics Group in Northbrook, IL is seeking a Patient Scheduling Coordinator to connect patients with essential care in a fast-paced, target-driven setting. You will handle inbound/outbound calls, schedule appointments, educate patients on services, and help maintain high levels of patient engagement.

No medical experience? We provide comprehensive training; candidates should have 1+ years call center experience, strong communication, data entry, and comfort with scripts and CRM systems.

Qualifications

• 1+ years of call center or customer engagement experience.
• Strong verbal and written communication skills.
• Ability to follow scripts and decision trees.

Responsibilities

• Handle inbound and outbound calls in a high-volume environment.
• Schedule appointments and manage patient flow.
• Educate patients on services, benefits, and details of visits.

Skills

Call center experience

Customer service

Retention focus

Communication skills

Data entry

MS Office

Tools

CRM systems

Microsoft Office

Job description

USA Clinics Group in Northbrook, IL is seeking a Patient Scheduling Coordinator to connect patients with essential care in a fast-paced, target-driven setting. You will handle inbound/outbound calls, schedule appointments, educate patients on services, and help maintain high levels of patient engagement.

No medical experience? We provide comprehensive training; candidates should have 1+ years call center experience, strong communication, data entry, and comfort with scripts and CRM systems.