Bilingual Patient Scheduling & Customer Support

Excelsia AMM; Pleasant Grove (UT); On-site; USD 30,000 - 42,000; Full time

Job summary

Advanced Medical Management, LLC is seeking a detail-oriented team member to support scheduling, patient communications and coordination with billing and HR. The role requires a high school diploma, basic computer skills, and bilingual Spanish-English.

Candidates should demonstrate excellent customer service and written and verbal communication abilities, with the capacity to interface with providers, attorneys, patients, and coworkers as part of a busy healthcare administration team.

Qualifications

• High school diploma or GED required.
• Working knowledge of computers.
• Bilingual in Spanish and English

Responsibilities

• Schedule and re-schedule appointments via phone, email, fax, chat, and web portal.
• Interface with billing, marketing and human resources.
• Utilize computerized systems and apps for daily assignments.
• Perform other duties as directed.

Skills

Customer service

Verbal communication

Written communication

Bilingual (Spanish-English)

Education

High school diploma or GED

Tools

Windows

Microsoft Office

Outlook

Job description

Advanced Medical Management, LLC is seeking a detail-oriented team member to support scheduling, patient communications and coordination with billing and HR. The role requires a high school diploma, basic computer skills, and bilingual Spanish-English.

Candidates should demonstrate excellent customer service and written and verbal communication abilities, with the capacity to interface with providers, attorneys, patients, and coworkers as part of a busy healthcare administration team.