Bilingual Patient Registration & Scheduling Specialist

Neighborhood Outreach Access To Health; Phoenix, Scottsdale (AZ, AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

Neighborhood Outreach Access to Health (NOAH) in Phoenix is seeking a Registration/Scheduler who delivers high-quality customer service and serves as the main contact for the call center. The role interviews patients, completes forms, schedules appointments, and maintains records.

Responsibilities include assisting patients with transportation, answering inquiries, and ensuring HIPAA compliance while guiding patients through NOAH services in English and Spanish.

Qualifications

• Ability to speak English and Spanish is required.
• High School Diploma or GED.
• Excellent communication and data-entry skills.

Responsibilities

• Interview patients to complete documents and insurance forms.
• Schedule and confirm health center appointments.
• Record medical charts and manage correspondence.
• Assist with patient transportation arrangements when needed.
• Answer calls and direct to appropriate staff.
• Maintain patient demographics and HIPAA-compliant records.

Skills

Exceptional communication

Bilingual English/Spanish

Knowledge of insurance basics

HIPAA compliance knowledge

Medical terminology

Data entry & computer skills

Understanding NOAH services

Education

High School Diploma or GED

Tools

Word processing

Databases

Job description

Neighborhood Outreach Access to Health (NOAH) in Phoenix is seeking a Registration/Scheduler who delivers high-quality customer service and serves as the main contact for the call center. The role interviews patients, completes forms, schedules appointments, and maintains records.

Responsibilities include assisting patients with transportation, answering inquiries, and ensuring HIPAA compliance while guiding patients through NOAH services in English and Spanish.