Bilingual Patient Access & Registration Specialist

North Canyon Network of Care; Buhl (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

North Canyon Network of Care is seeking a patient access receptionist responsible for registration, insurance verification, and coordinating with hospital departments and physician offices. You will greet patients, operate the switchboard, and guide visitors with accuracy and professionalism.

The role emphasizes excellent communication, EHR experience, and a strong customer service mindset to ensure efficient patient flow and accurate information collection.

Qualifications

• Excellent communication skills across oral and written channels.
• Bilingual English/Spanish preferred for patient interactions.
• Experience with electronic health records and general computer tasks.
• High School diploma; clerical experience preferred.
• Strong public relations and customer service background.
• Ability to maintain accuracy while handling interruptions.
• Professional presentation and courteous demeanor in all interactions.
• Ability to use sound judgment in potentially stressful situations.
• Commitment to service excellence and organizational values.

Responsibilities

• Register patients and verify insurance in designated areas.
• Assist reception and routing to appropriate departments and staff.
• Operate switchboard and greet patients in a courteous, helpful manner.
• Screen patients for registration updates and new visits.
• Assist patients with forms and provide service information.
• Serve as a liaison between patients, hospital departments and physicians.
• Prioritize and multi-task to keep operations smooth and accurate.

Skills

Excellent communication

Bilingual English/Spanish

Multitasking ability

Public relations/customer service

Attention to interruptions

Education

High School diploma

Tools

Electronic Health Records (EHR)

Computer skills

Job description

North Canyon Network of Care is seeking a patient access receptionist responsible for registration, insurance verification, and coordinating with hospital departments and physician offices. You will greet patients, operate the switchboard, and guide visitors with accuracy and professionalism.

The role emphasizes excellent communication, EHR experience, and a strong customer service mindset to ensure efficient patient flow and accurate information collection.