Bilingual Patient Concierge: Front Desk & Care Coord

Community Clinic; Rogers (AR); On-site; USD 30,000 - 38,000; Full time

Job summary

Community Clinic in Rogers, AR is hiring a Front Desk Patient Coordinator for our Primary & Specialty Care Clinic. The role involves greeting patients, coordinating visits, and supporting front desk operations. Bilingual Spanish/English is required, with strong computer and organizational skills in a fast-paced environment.

Flexible full-time schedule options are available Monday through Friday. The candidate will manage patient intake, EMR documentation, and payments while upholding HIPAA

Qualifications

• High school diploma or equivalent.
• Bilingual Spanish/English is required.
• Experience in medical billing or medical reception required.

Responsibilities

• Provides exceptional customer service during patient visits and maintains a welcoming environment.
• Enters patient information into the EMR accurately and updates records.
• Manages patient payments and balances daily collections.
• Schedules patient appointments based on needs and provider availability.
• Maintains a clean, professional clinic appearance at all times.
• Keeps management informed of clinic activities and operations.
• Adheres to HIPAA/HITECH, OSHA, and related regulations.

Skills

Bilingual Spanish/English

Customer service

Interpersonal skills

Organizational skills

Teamwork

Education

High school diploma

Tools

Microsoft Office

EMR system

Practice management software

Job description

Community Clinic in Rogers, AR is hiring a Front Desk Patient Coordinator for our Primary & Specialty Care Clinic. The role involves greeting patients, coordinating visits, and supporting front desk operations. Bilingual Spanish/English is required, with strong computer and organizational skills in a fast-paced environment.

Flexible full-time schedule options are available Monday through Friday. The candidate will manage patient intake, EMR documentation, and payments while upholding HIPAA