Bilingual Front Desk Patient Care Coordinator

Clinic; Fayetteville (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

403(b) retirement plan

Paid time off

Job summary

Community Clinic is seeking a Front Desk Patient Coordinator in Fayetteville, AR. The role entails handling patient interactions, data entry into EMR, and coordinating appointments in a fast-paced healthcare environment. Bilingual English/Spanish required, with strong computer skills and teamwork ability.

The schedule is Monday–Friday, 8:00 AM – 5:00 PM, with responsibilities including payment processing, patient flow management, and collaboration with providers and staff to ensure quality care.

Qualifications

• High school diploma or equivalent required.
• Front desk experience in specialty clinic preferred.
• eCW EMR experience preferred.
• Bilingual ability (English & Spanish) preferred.
• Proficient spelling necessary.

Responsibilities

• Provides customer service during patient visits.
• Responds to and directs patient calls; maintains professional service.
• Ensures patient information is entered into EMR accurately and updated.
• Collects and applies patient payments; balances daily collections.
• Schedules patient appointments according to needs and guidelines.
• Maintains a clean, professional work environment within the Clinic.
• Maintains patient flow to ensure prompt service.
• Assists provider with procedures and exams as trained.
• Translates communication between patients and providers as needed.
• Complies with HIPAA, HITECH, CLIA, HRSA, NCQA, PCMH, OSHA.

Skills

Cash handling

Spelling accuracy

Independent work

Interpersonal skills

MS Office proficiency

EMR/PM proficiency

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

eCW EMR

Practice management system

Job description

Community Clinic is seeking a Front Desk Patient Coordinator in Fayetteville, AR. The role entails handling patient interactions, data entry into EMR, and coordinating appointments in a fast-paced healthcare environment. Bilingual English/Spanish required, with strong computer skills and teamwork ability.

The schedule is Monday–Friday, 8:00 AM – 5:00 PM, with responsibilities including payment processing, patient flow management, and collaboration with providers and staff to ensure quality care.