Bilingual Patient Care Scheduler (Spanish/English) Van Nuys

Simple Care Solutions; California; Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Paid time off

Paid holidays

On-site training

Zusammenfassung

Simple Care Solutions in Van Nuys, CA is hiring a Patient Care Coordinator (Bilingual Spanish). This on-site role handles member outreach, scheduling, and coordination with providers. Training is provided, and prior healthcare experience is not required.

The position runs Monday–Friday with a full-time schedule and start date in December 2026. compensation includes $20.00 per hour plus a $5.00 bonus for each appointment booked.

Qualifikationen

• Fluent in English and Spanish, spoken and written.
• Experience in a call center, medical front office, scheduling, customer service, or sales preferred.

Aufgaben

• Call members from the daily queue to introduce the program and schedule a visit.
• Verify and update member contact details and notification preferences before booking.
• Book visits in scheduling software and assign providers by area and language.
• Make day-before confirmations, handle reschedules and cancellations, and log reasons.
• Answer basic questions about visits and route clinical questions to providers.

Kenntnisse

Bilingual English/Spanish

Call center experience

Customer service

Tools

Scheduling software

Email

Jobbeschreibung

Simple Care Solutions in Van Nuys, CA is hiring a Patient Care Coordinator (Bilingual Spanish). This on-site role handles member outreach, scheduling, and coordination with providers. Training is provided, and prior healthcare experience is not required.

The position runs Monday–Friday with a full-time schedule and start date in December 2026. compensation includes $20.00 per hour plus a $5.00 bonus for each appointment booked.