Weekend Coordinator (Bilingual Spanish)

Simple Care Solutions; California; On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

On-site training

Job summary

Simple Care Solutions in Van Nuys, CA is hiring a Weekend Coordinator (Bilingual Spanish). You will call members, explain the program in English or Spanish, schedule visits, and handle light office work. This on-site role is Friday to Sunday with training provided and a base pay of $20/hour plus a $5 bonus per appointment booked.

Reliable weekend attendance and ability to pass background checks are required. No prior healthcare experience is needed; training occurs on-site to onboard you quickly.

Qualifications

• Fluent in English and Spanish, spoken and written.
• Comfortable on the phone with older adults.
• Clear, friendly writing for call notes.
• Basic computer and typing skills with web-based software.

Responsibilities

• Call members to introduce the program and schedule visits.
• Verify contact details and preferred call times before booking.
• Book visits in scheduling software and assign providers by area/language.
• Handle confirmations, reschedules, and cancellations; log reasons.
• Answer basic questions and route clinical questions to providers.
• Perform general office tasks and protect member privacy per HIPAA.

Skills

English and Spanish fluency

Phone etiquette

Basic computer skills

Written note-taking

Tools

Scheduling software

Job description

## We're Hiring# Weekend Coordinator (Bilingual Spanish)Van Nuys, CAPart-Time · On-Site$20/hour + booking bonusApply for this role**Simple Care Solutions** · Van Nuys, CA · $20.00/hour plus booking bonus · Friday to Sunday · Start December 2026Simple Care Solutions coordinates wellness visits for members across Southern California. Our providers visit members at home or by video. As our Weekend Coordinator you call members, explain the program in English or Spanish, answer their questions, schedule a visit with one of our providers, and help with office work. You work on site in our Van Nuys office Friday, Saturday and Sunday. No prior healthcare experience is required; training is provided on site.## What You'll Do* Call members from your daily queue to introduce the program and schedule a visit.* Verify and update each member's phone, address, preferred language, and best time to call before booking.* Book visits in our scheduling software and assign the right provider by area and language.* Make day-before confirmation calls, handle reschedules and cancellations, and log the reason.* Answer basic questions about the visit and route clinical questions to the provider team.* Help with general office work.* Keep member information private and follow HIPAA and company policies at all times.## What We're Looking For**Required*** Fluent in English and Spanish, spoken and written.* Comfortable on the phone for most of the day and able to stay warm and patient with older adults, including members who are hard of hearing, confused, or skeptical.* Clear, friendly writing for call notes.* Basic computer skills: web-based software, email, typing while talking.* Reliable Friday, Saturday and Sunday attendance, on site in our Van Nuys office.* Able to pass a background check and a federal healthcare exclusion check (OIG / SAM) before starting.**Preferred*** One or more years in a call center, medical front office, scheduling, customer service, or sales role.* Experience with Medicare, Medicare Advantage, or senior-focused services.* Familiarity with HIPAA.* Additional languages spoken in the Valley (Armenian, Farsi, Tagalog, Russian) are a plus.## Pay and Schedule* **Pay:** $20.00 per hour, plus a $5.00 bonus for every appointment you book. The more visits you schedule, the more you earn.* **Schedule:** Part-time, Friday, Saturday and Sunday, daytime hours.* **Location:** Fully on site at our Van Nuys office. This is not a remote position.* **Start date:** December 2026. Training is provided on site.## How to ApplyApply at **simplecaresolutions.com/careers** or email **[e-mail]**. In your application, tell us in two or three sentences about a time you got someone to say yes to something they were unsure about.Simple Care Solutions is an equal opportunity employer. We make hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered in accordance with the Los Angeles Fair Chance Initiative for Hiring and the California Fair Chance Act.