Bilingual Admin Coordinator – Outpatient Services

Talentify; Los Angeles (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

403b Retirement Plan

529 College Savings Plan

Employee Assistance Program

Flexible Spending Account

Vacation and Sick Leave

Pet Insurance

Job summary

Help Group is seeking a full-time administrative support professional for our Outpatient Department in Van Nuys. The role focuses on client care coordination, reception duties, and confidential handling of client information within a large nonprofit healthcare setting.

Responsibilities include scheduling, translation for psychiatric intakes, data entry, and liaison tasks with Admin, HR, and Payroll. A minimum of three years office experience and bilingual Spanish are required; we offer

Qualifications

• High School diploma or equivalent.
• Minimum three years of office experience, computer proficiency, accurate typing skills; strong organization and time management skills.
• Ability to work with people of diverse cultural, educational, socio-economic, and linguistic backgrounds.
• Strong communication skills; customer service experience preferred.
• Bilingual in Spanish required.
• Translation experience preferred.

Responsibilities

• Client care coordination - monitor the entrance and exit of clients in the Outpatient Department and Reception; greeting and check in of clients; provide information, when needed
• Greet and check in all clients and family members, provide information, when needed
• Maintain strict confidentiality of client
• Assist Psychiatrists with appointment scheduling (including reminder calls) and support for medication services. translation services for psychiatric intakes and follow up appointments
• Provide administrative support to Outpatient Department and operations
• Relay all messages to appropriate parties
• Update phone lists and communicate staff changes to Admin, HR, Payroll
• Assist with intake procedures, phone screenings, transfers, grievance protocols
• Oversee maintenance and repair of copy machine. fax machine and phones
• Administer and track OP DMH program client surveys throughout the year
• Assist with data entry related to case assignment outcomes information and tracking.
• Assist with filing Psychiatrist billing logs and notes in charts
• Schedule conference rooms, assist with meeting preparation
• Ensured all employees are issued a labeled mailbox
• Maintain and order supplies
• Other duties as assigned

Skills

Bilingual in Spanish

Translation experience

Education

High School diploma

Job description

Help Group is seeking a full-time administrative support professional for our Outpatient Department in Van Nuys. The role focuses on client care coordination, reception duties, and confidential handling of client information within a large nonprofit healthcare setting.

Responsibilities include scheduling, translation for psychiatric intakes, data entry, and liaison tasks with Admin, HR, and Payroll. A minimum of three years office experience and bilingual Spanish are required; we offer