Bilingual Patient Care Navigator

ACTalent; Greenwich (CT); On-site; USD 30,000 - 32,000; Full time

Job summary

Actalent is seeking a Bilingual Patient Support Specialist (Spanish/English) to be the first point of contact in a Greenwich, CT community health clinic. You will deliver compassionate customer service and help ensure smooth administrative flow within the facility, including medical and dental services.

The role requires 2+ years in administrative or customer service roles. This is a fully onsite permanent position, with shifts Monday/Wednesday/Friday 8am-5pm and Tue/Thu 8am-8pm.

Qualifications

• Bilingual in Spanish and English.
• 2+ years of prior administrative, call center, or customer service experience.

Responsibilities

• Greet and assist patients with professionalism and courtesy.
• Manage phone calls, schedule appointments, and maintain an organized appointment calendar.
• Collect and verify patient information, insurance details, and other confidential documentation.
• Facilitate patient check-in and check-out process efficiently.
• Provide accurate information to patients regarding services, policies, and procedures.
• Collaborate with medical and dental staff to coordinate patient care and address inquiries.

Skills

Bilingual in Spanish and English

Administrative experience

Job description

Actalent is seeking a Bilingual Patient Support Specialist (Spanish/English) to be the first point of contact in a Greenwich, CT community health clinic. You will deliver compassionate customer service and help ensure smooth administrative flow within the facility, including medical and dental services.

The role requires 2+ years in administrative or customer service roles. This is a fully onsite permanent position, with shifts Monday/Wednesday/Friday 8am-5pm and Tue/Thu 8am-8pm.