Bilingual Patient Access Navigator and Care Coach

Yale NewHaven Health; New Haven (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

Yale NewHaven Health is seeking a Patient Navigator in New Haven, Connecticut. The role involves facilitating access to medical care for underserved patients and coordinating appointments and services. Ideal candidates will have a degree in health services and skills in effective communication and collaboration.

Bilingual Spanish is required, and experience in healthcare is preferred. Support will be provided by the RN navigation manager, ensuring compliance with community care requirements.

Qualifications

• Completion of Bilingual Competency Test required within 6 months of hire.
• Completion of Community Health Worker Certification required within 12 months of hire.
• Any years of experience in healthcare or human services preferred.

Responsibilities

• Facilitates access to medical care and services for underserved patients.
• Schedules and coordinates patient appointments as necessary.
• Maintains accurate patient records and processes client records.

Skills

Bilingual Spanish

Outstanding oral communication skills

Cultural sensitivity

Ability to collaborate effectively

Problem-solving skills

Education

Bachelor’s or associate degree in health and/or human services

High School diploma or GED

Job description

Yale NewHaven Health is seeking a Patient Navigator in New Haven, Connecticut. The role involves facilitating access to medical care for underserved patients and coordinating appointments and services. Ideal candidates will have a degree in health services and skills in effective communication and collaboration.

Bilingual Spanish is required, and experience in healthcare is preferred. Support will be provided by the RN navigation manager, ensuring compliance with community care requirements.