Bilingual Patient Benefits Navigator (Billing & Insurance)

Yakima Valley Farm Workers Clinic, Inc.; Toppenish (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Bilingual differential compensation

Job summary

Yakima Valley Farm Workers Clinic, Inc. seeks a Relief Patient Benefits Coordinator at the Toppenish Medical-Dental Clinic in Toppenish, WA. The role focuses on resolving patient billing questions, explaining coverage, and assisting with insurance applications to access medical care.

Competitive hourly pay with bilingual differential potential. The position requires a GED or high school diploma, ACA certification, and 1 year of billing/benefits experience in a medical setting.

Qualifications

• High School diploma or GED required.
• 1 year of billing or patient benefits experience in a medical office.
• ACA certification; must pass ACA exam within 90 days.
• Bilingual English/Spanish required at level 9.

Responsibilities

• Responds to patient billing questions and assists with issues with Billing and Medicaid.
• Provides information on billing and payment practices.
• Explains insurance coverage and balance due to patients.
• Reviews eligibility for Managed Care plans and other programs.
• Assists with applications for medical insurance coverage and tracks progress.
• Educates clients on reading and understanding their coverage.
• Manages work queues to ensure timely processing of insurance applications.
• Handles hardship and write-off requests and forwards to Billing.
• Keeps knowledge up to date on Managed Care and Medicaid programs.
• May lead staff as needed and perform training.

Skills

Billing support

Customer service

Communication

Multitasking

Bilingual Eng/Span

Education

High School Diploma or GED

ACA Certification

Tools

EMR

Microsoft Word

Microsoft Excel

Job description

Yakima Valley Farm Workers Clinic, Inc. seeks a Relief Patient Benefits Coordinator at the Toppenish Medical-Dental Clinic in Toppenish, WA. The role focuses on resolving patient billing questions, explaining coverage, and assisting with insurance applications to access medical care.

Competitive hourly pay with bilingual differential potential. The position requires a GED or high school diploma, ACA certification, and 1 year of billing/benefits experience in a medical setting.