Bilingual Patient Benefits and Insurance Coordinator

Yakima Valley Farm Workers Clinic, Inc.; Yakima (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance: medical, dental, vis

Telemedicine

401(k) with profit sharing

PTO and holidays

Job summary

West Valley Family Health in Yakima, WA seeks a Patient Benefits Coordinator to support patient billing and benefits, liaise with Billing and Medicaid, and guide patients through coverage options. The role emphasizes bilingual communication, accuracy, and compassionate service.

You will help patients read their benefits, apply for coverage, and resolve issues related to insurance and managed care plans, while supporting care teams with timely processing of applications and inquiries.

Qualifications

• High School Diploma or GED required.
• One year of billing/benefits experience in medical setting preferred.
• ACA Certification required within 90 days of employment.
• Bilingual English/Spanish required; ALTA score of 9 eligible for differential pay.
• Experience with State Managed Care programs preferred.

Responsibilities

• Respond to patient billing questions and assist with resolving issues in partnership with Billing and Medicaid offices.
• Provide information to patients on billing and payment practices.
• Explain patient bills, account activity, and balance due details.

Skills

Bilingual EN/ES

Billing experience

Prioritization

Relationship building

Medical terminology

EMR

Microsoft Word

Excel

Education

High School Diploma or GED

ACA Certification

Tools

EMR

Microsoft Word

Excel

Job description

West Valley Family Health in Yakima, WA seeks a Patient Benefits Coordinator to support patient billing and benefits, liaise with Billing and Medicaid, and guide patients through coverage options. The role emphasizes bilingual communication, accuracy, and compassionate service.

You will help patients read their benefits, apply for coverage, and resolve issues related to insurance and managed care plans, while supporting care teams with timely processing of applications and inquiries.