Bilingual Patient Advocate — Medicaid Access Navigator

Elevate Patient Financial Solutions, Inc.; Whittier (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401K matching

PTO 15 days

7 paid holidays

Floating holidays 2

Pet Insurance

Referral bonus

Teamwork culture

Career growth

Job summary

Elevate Patient Financial Solutions in Whittier, CA, is hiring a Bilingual Patient Advocate for a full-time, weekday schedule. The role connects uninsured hospital patients to programs covering medical expenses, serving as liaison between patients, hospitals, and government agencies.

You will screen patients for eligibility, complete applications, document cases in MPower and hospital systems, and coordinate with hospital staff to enroll Medicaid and related programs.

Qualifications

• Bilingual in English and Spanish is required.
• HS diploma or GED is preferred; hospital experience is preferred.
• Strong customer-service skills and the ability to multitask in a fast-paced environment.

Responsibilities

• Screen uninsured hospital patients for eligibility for federal/state/county programs.
• Complete applications and follow through until approval.
• Document cases accurately in MPower and hospital systems.
• Provide exceptional customer service to patients and families.
• Coordinate with hospital staff, case managers, and social workers.

Skills

Bilingual English/Spanish

Hospital experience

Customer service

Multitasking

Adaptability

Education

High School Diploma or GED

Tools

MPower

Microsoft Office

Job description

Elevate Patient Financial Solutions in Whittier, CA, is hiring a Bilingual Patient Advocate for a full-time, weekday schedule. The role connects uninsured hospital patients to programs covering medical expenses, serving as liaison between patients, hospitals, and government agencies.

You will screen patients for eligibility, complete applications, document cases in MPower and hospital systems, and coordinate with hospital staff to enroll Medicaid and related programs.