Bilingual Patient Advocate & Front Desk Specialist

FIRST CHOICE COMMUNITY HEALTH CENTERS INC; Spring Lake (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

FIRST CHOICE COMMUNITY HEALTH CENTERS INC is seeking a Patients Service Representative (PSR) to coordinate patient care by being the first point of contact. This role focuses on patient advocacy, education, and problem-solving to meet patient needs effectively.

Applicants must have a High School diploma and two years of front desk operations experience in a medical or dental setting, along with strong communication skills and the ability to speak Spanish.

Qualifications

• High School graduate with two years of Medical or Dental clinic front desk operations experience.
• Must be able to speak Spanish.
• Ability to read and interpret documents such as safety rules and procedure manuals.

Responsibilities

• Check-in and check-out of all patients ensuring accurate patient information.
• Assist patients with completing necessary forms and answering questions.
• Schedule patient appointments timely and according to corporate goals.
• Maintain patient records and ensure accuracy of documentation.

Skills

Communication

Verbal and written skills

Computer skills (Microsoft Word and Excel)

Bilingual (Spanish)

Education

High School Diploma

Tools

Computerized accounting/billing systems

Fax machine

Copier

Scanner

Calculator

Job description

FIRST CHOICE COMMUNITY HEALTH CENTERS INC is seeking a Patients Service Representative (PSR) to coordinate patient care by being the first point of contact. This role focuses on patient advocacy, education, and problem-solving to meet patient needs effectively.

Applicants must have a High School diploma and two years of front desk operations experience in a medical or dental setting, along with strong communication skills and the ability to speak Spanish.