Bilingual Patient Access Supervisor — Onsite Growth

Ensemble RCM LLC; Florida; Vor Ort; USD 43.000 - 52.000; Vollzeit

Benefits dieser Stelle

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Zusammenfassung

Ensemble is seeking a Patient Access and Pre-Access Supervisor to lead the front-end patient access team on-site in Miami, FL. You will oversee scheduling, training, and KPI reporting while ensuring compliance and service excellence.

The ideal candidate has 1–3 years of supervisory experience in healthcare, a 2- or 4-year degree, and bilingual proficiency. We offer incentives, tuition reimbursement, and comprehensive benefits as part of a growth-focused culture.

Qualifikationen

• Minimum 1–3 years supervisory experience in healthcare or related field.
• Demonstrated ability to lead teams and manage workflows.
• Knowledge of registration, scheduling, and patient access processes.
• Familiarity with AI-enabled tools to improve front-end processes.

Aufgaben

• Coordinate all registration duties and train staff to meet daily targets.
• Monitor KPIs and prepare reports on productivity, wait times, and service levels.
• Manage staff scheduling, overtime, and on-call rotations.
• Support onboarding, training, and development to improve patient satisfaction.

Kenntnisse

Supervisory experience

Healthcare operations

AI-driven process improvement

Microsoft Office

Bilingual

Ausbildung

2 Year/ Associate degree

4 year/ Bachelor’s Degree

Jobbeschreibung

Ensemble is seeking a Patient Access and Pre-Access Supervisor to lead the front-end patient access team on-site in Miami, FL. You will oversee scheduling, training, and KPI reporting while ensuring compliance and service excellence.

The ideal candidate has 1–3 years of supervisory experience in healthcare, a 2- or 4-year degree, and bilingual proficiency. We offer incentives, tuition reimbursement, and comprehensive benefits as part of a growth-focused culture.