Bilingual Patient Access Supervisor — Onsite Growth

Ensemble RCM LLC; Florida; On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble is seeking a Patient Access and Pre-Access Supervisor to lead the front-end patient access team on-site in Miami, FL. You will oversee scheduling, training, and KPI reporting while ensuring compliance and service excellence.

The ideal candidate has 1–3 years of supervisory experience in healthcare, a 2- or 4-year degree, and bilingual proficiency. We offer incentives, tuition reimbursement, and comprehensive benefits as part of a growth-focused culture.

Qualifications

• Minimum 1–3 years supervisory experience in healthcare or related field.
• Demonstrated ability to lead teams and manage workflows.
• Knowledge of registration, scheduling, and patient access processes.
• Familiarity with AI-enabled tools to improve front-end processes.

Responsibilities

• Coordinate all registration duties and train staff to meet daily targets.
• Monitor KPIs and prepare reports on productivity, wait times, and service levels.
• Manage staff scheduling, overtime, and on-call rotations.
• Support onboarding, training, and development to improve patient satisfaction.

Skills

Supervisory experience

Healthcare operations

AI-driven process improvement

Microsoft Office

Bilingual

Education

2 Year/ Associate degree

4 year/ Bachelor’s Degree

Job description

Ensemble is seeking a Patient Access and Pre-Access Supervisor to lead the front-end patient access team on-site in Miami, FL. You will oversee scheduling, training, and KPI reporting while ensuring compliance and service excellence.

The ideal candidate has 1–3 years of supervisory experience in healthcare, a 2- or 4-year degree, and bilingual proficiency. We offer incentives, tuition reimbursement, and comprehensive benefits as part of a growth-focused culture.