Bilingual Front Desk Coordinator - Patient Access

AssociatesMD; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

AssociatesMD is seeking a motivated Patient Access Representative to join our front desk team in Florida. You will be the first point of contact, handling check-in/check-out, insurance verification, and scheduling while ensuring a welcoming patient experience.

Ideal candidates are bilingual in English and Creole, tech-savvy with EMR systems, and demonstrate exceptional customer service with attention to detail in a fast-paced primary care setting.

Qualifications

• Fluent in English and Creole (Required).
• Tech-savvy and proficient with EMR software.
• Customer-service oriented with strong communication skills.
• Detail-oriented with accurate data entry and scheduling.

Responsibilities

• Greet patients, verify insurance, update demographic data in EMR.
• Schedule appointments and coordinate referrals with clinical staff.
• Process check-outs, collect copays, and manage balances.

Skills

Bilingual (English & Creole)

Tech-savvy

Customer service

Detail-oriented

Tools

eClinicalWorks

Job description

AssociatesMD is seeking a motivated Patient Access Representative to join our front desk team in Florida. You will be the first point of contact, handling check-in/check-out, insurance verification, and scheduling while ensuring a welcoming patient experience.

Ideal candidates are bilingual in English and Creole, tech-savvy with EMR systems, and demonstrate exceptional customer service with attention to detail in a fast-paced primary care setting.