Bilingual Patient Access Specialist — Scheduling & Front Desk Support

VARIETY CARE INC; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

VARIETY CARE INC in Oklahoma City is seeking a Specialist, Patient Access to schedule appointments and provide access to Variety Care services. You will answer calls, schedule telehealth or in-person visits, and support care teams while upholding HIPAA and privacy guidelines.

Ideal candidates are bilingual (Spanish/English) with a High School diploma, strong communication, and EPIC/EMR experience; prior patient access or call center work is a plus.

Qualifications

• High School Diploma or GED required.
• Bilingual (Spanish/English) required.
• Computer experience with data entry/business applications.
• Direct experience in customer service/retail or phone contact.
• Excellent listening and communication skills.

Responsibilities

• Schedule appointments and provide access to Variety Care services.
• Provide excellent customer service and answer phone calls promptly.
• Coordinate with care teams to ensure efficient delivery of care.
• Facilitate telehealth or clinic visits and connect patients to resources.
• Adhere to HIPAA guidelines and privacy policies.

Skills

Bilingual Spanish/English

Active listening

Excellent communication

Empathy

Education

High School Diploma or GED

Tools

EPIC EMR

Data entry software

Job description

VARIETY CARE INC in Oklahoma City is seeking a Specialist, Patient Access to schedule appointments and provide access to Variety Care services. You will answer calls, schedule telehealth or in-person visits, and support care teams while upholding HIPAA and privacy guidelines.

Ideal candidates are bilingual (Spanish/English) with a High School diploma, strong communication, and EPIC/EMR experience; prior patient access or call center work is a plus.