Patient Access & Scheduling Expert

Variety Care; Oklahoma City (OK); On-site; USD 21,000 - 30,000; Full time

Job summary

Variety Care is seeking a Specialist in Patient Access in Oklahoma City. You will schedule appointments and guide patients to Variety Care services across clinics, providing friendly, accurate service and handling inquiries with HIPAA-compliant care.

Must be proficient in EPIC, data entry and confidential information handling, with excellent communication and organizational skills to support a high quality patient experience.

Qualifications

• High school diploma or GED required.
• Experience handling confidential information in a customer-facing role.
• Excellent communication and organizational skills essential.
• Ability to manage calls and provide professional patient service.

Responsibilities

• Schedule appointments and assist patients in accessing Variety Care services.
• Provide excellent customer service and phone etiquette.
• Act as first contact for patients, maintaining professionalism.
• Utilize EPIC scheduling and patient access workflows accurately.
• Ensure documentation and patient data is correctly entered.

Skills

Communication skills

Active listening

Data entry

Customer service

Confidential information handling

Organization

Conflict resolution

Empathy

Education

HS diploma or GED

Tools

EPIC EMR

Symptom Screener

Patient Access LEADS

Job description

Variety Care is seeking a Specialist in Patient Access in Oklahoma City. You will schedule appointments and guide patients to Variety Care services across clinics, providing friendly, accurate service and handling inquiries with HIPAA-compliant care.

Must be proficient in EPIC, data entry and confidential information handling, with excellent communication and organizational skills to support a high quality patient experience.