Bilingual Patient Service Rep I — Front Desk & Billing

VARIETY CARE INC; Oklahoma City (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

VARIETY CARE INC in Oklahoma City is seeking a Patient Service Representative I (bilingual) in the Administration department. The role handles front desk tasks, phone inquiries, appointment scheduling, and patient data collection.

You will work at check-out, maintain EMR records, collect payments, and ensure HIPAA compliance. Bilingual English/Spanish required; high school diploma/ GED and clerical experience preferred.

Qualifications

• High School Diploma or GED required.
• Legible handwriting and basic math skills.
• Ability to work with the public.
• Ability to enter simple data and basic keyboarding.
• Able to communicate with patients and staff.
• Confidential handling of information.
• Able to work in a busy, sometimes stressful environment.
• Bilingual English/Spanish required.

Responsibilities

• Answers telephones, schedules appointments, obtains patient information and prepares charts.
• Collects and secures payments at patient check-out and provides back-up coverage for front office staff.
• Receives patients at the reception window and collects required documentation at check-in.
• Updates patient information in electronic medical records and schedules appointments.
• Verifies balances, calls billing for balance questions, and ensures daily collections.
• Maintains clean waiting areas and follows HIPAA guidelines and privacy policies.

Skills

Bilingual (English/Spanish)

Customer service

Data entry

Communication with patients

Education

High School Diploma or GED

Tools

EMR system

Job description

VARIETY CARE INC in Oklahoma City is seeking a Patient Service Representative I (bilingual) in the Administration department. The role handles front desk tasks, phone inquiries, appointment scheduling, and patient data collection.

You will work at check-out, maintain EMR records, collect payments, and ensure HIPAA compliance. Bilingual English/Spanish required; high school diploma/ GED and clerical experience preferred.