Bilingual Patient Access Specialist

125 Advocate Health and Hospitals Corporation; Chicago (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Advocate Health in Chicago seeks a Building Operations Clerk to support patient registration, billing, and front-desk operations. You will help verify demographics, collect co-pays, and ensure accurate health records used by the care team.

Requirements include a High School Diploma or GED, strong customer service, and computer proficiency. 40-hour full-time schedule; bilingual Spanish preferred.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Proficient with computers, email, and basic office software.

Responsibilities

• Register patients and verify demographics and insurance.
• Collect co-pays and explain financial responsibilities.
• Maintain confidentiality per HIPAA and ensure accurate records.
• Assist with scheduling and patient flow at front desk.
• Provide information and guidance to patients and visitors.

Education

High School Diploma or GED

Tools

Microsoft Office

Email systems

Phone technology

Job description

Advocate Health in Chicago seeks a Building Operations Clerk to support patient registration, billing, and front-desk operations. You will help verify demographics, collect co-pays, and ensure accurate health records used by the care team.

Requirements include a High School Diploma or GED, strong customer service, and computer proficiency. 40-hour full-time schedule; bilingual Spanish preferred.