Bilingual Patient Access Specialist

Gonzaba Medical Group; Cassin (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Gonzaba Medical Group is seeking a front desk/registration associate in Texas to accurately greet patients, verify identity, and manage registrations for daily clinic visits. You will collect co-pays, scan IDs and insurance cards into Athena, and verify insurance details while ensuring PCP information is up to date.

Bilingual English/Spanish is highly preferred. Ideal candidates have 1+ year of healthcare front desk experience, with HIPAA awareness and strong customer service skills to support

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred.
• Ability to communicate in English and Spanish is highly preferred.

Responsibilities

• Greet patients and verify identity prior to registration.
• Obtain and scan ID and insurance cards into the Athena system.
• Validate insurance information and confirm PCP as needed.
• Collect co-pays and fees at registration and issue receipts.
• Check patients in for appointments in Athena and MedQ.
• Maintain HIPAA confidentiality and privacy practices.
• Assist with transportation needs when appropriate.
• Support front desk operations and communicate with care teams as needed.

Skills

Greet patients

Bilingual English/Spanish

Data entry

Customer service

HIPAA knowledge

EMR systems

Education

High School Diploma or equivalent

Medical Office certificate preferred

Tools

Athena EMR

MedQ

RingCentral

MS Office

Job description

Gonzaba Medical Group is seeking a front desk/registration associate in Texas to accurately greet patients, verify identity, and manage registrations for daily clinic visits. You will collect co-pays, scan IDs and insurance cards into Athena, and verify insurance details while ensuring PCP information is up to date.

Bilingual English/Spanish is highly preferred. Ideal candidates have 1+ year of healthcare front desk experience, with HIPAA awareness and strong customer service skills to support