Bilingual Patient Access & Registration Coordinator

Gonzaba Medical Group; San Antonio (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

Gonzaba Medical Group in San Antonio, TX is seeking a Front Office Revenue Cycle Specialist to support patient registration, verify demographics, collect payments, and prepare patients for visits. The role emphasizes HIPAA compliance, accuracy, and a friendly front desk presence.

You will greet patients, validate IDs, assist with insurance eligibility, schedule appointments, and process co-pays using Athena and MedQ.

Qualifications

• Requires a High School Diploma or equivalent with medical office training preferred.
• Minimum 1 year healthcare experience with patient interaction and billing exposure.
• Bilingual English/Spanish is highly preferred and beneficial.

Responsibilities

• Greet patients and verify identity using provided information.
• Assist with transportation as needed and maintain a clean front office.
• Collect co-pays and fees and issue receipts; review balances when applicable.
• Review HIPAA forms and ensure proper consent and patient information.
• Check patients in for appointments and document using Athena/MedQ systems.
• Review registrations and ensure insurance eligibility and PCP where required.

Skills

Customer service

Data entry

Scheduling appointments

Medical terminology

Bilingual EN/ES

Education

High School Diploma or equivalent

Medical Office certificate

Tools

EMR systems

MS Office

Job description

Gonzaba Medical Group in San Antonio, TX is seeking a Front Office Revenue Cycle Specialist to support patient registration, verify demographics, collect payments, and prepare patients for visits. The role emphasizes HIPAA compliance, accuracy, and a friendly front desk presence.

You will greet patients, validate IDs, assist with insurance eligibility, schedule appointments, and process co-pays using Athena and MedQ.