Patient Access & Registration Specialist

Gonzaba Medical Group; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Gonzaba Medical Group in San Antonio, TX is seeking a full-time Revenue Cycle Front Desk Specialist to support patient registration, consent, and payment collection before visits. You will verify identities, collect co-pays, update demographics, and ensure HIPAA compliance in a busy clinic setting.

The role requires bilingual English/Spanish communication, excellent customer service, and familiarity with EMR systems such as Athena.

Qualifications

• High school diploma or equivalent required or preferred medical office certificate.
• Minimum 1 year healthcare front desk or patient registration experience.
• Bilingual English/Spanish highly preferred.

Responsibilities

• Greet patients and verify identities using dual-factor checks.
• Collect co-pays and process payments at registration.
• Verify insurance and capture demographic and contact data.
• Maintain a clean, professional front office and assist visitors.
• Explain consent forms, HIPAA notices, and release documentation.
• Coordinate with providers and scheduling staff; support other GMG locations if needed.

Skills

Bilingual English/Spanish

Customer service

Attention to detail

HIPAA compliance

Education

High School Diploma or equivalent

Medical Office certificate

Tools

Athena EMR

MedQ

Ring Central

Job description

Gonzaba Medical Group in San Antonio, TX is seeking a full-time Revenue Cycle Front Desk Specialist to support patient registration, consent, and payment collection before visits. You will verify identities, collect co-pays, update demographics, and ensure HIPAA compliance in a busy clinic setting.

The role requires bilingual English/Spanish communication, excellent customer service, and familiarity with EMR systems such as Athena.