Bilingual Patient Access & Scheduling Specialist

Jobvite, Inc.; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits start day one

Disability coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid holidays

Free Parking

Job summary

Nashville General Hospital is seeking a dedicated Patient Access Representative for Pre-registration to join our daytime, full-time team. The role greets patients and ensures timely, accurate registrations while coordinating appointments and benefits verification.

Ideal candidates have at least two years in patient access, a high school diploma or higher, insurance verification and scheduling experience, and strong medical terminology. Bilingual English/Spanish is preferred.

Qualifications

• Minimum 2 years in patient access, preferably in a fast-paced healthcare environment.
• High School Diploma (Equivalent) or Higher.
• Hold insurance verification and healthcare scheduling experience.
• Experience with managed care health plans.
• Bilingual English/Spanish preferred.
• Excellent patient registration skills.
• Excellent customer service and telephone etiquette.
• Solid knowledge of medical terminology.
• Proficient computer skills; internet, typing, data entry.

Responsibilities

• Ensure timely and accurate registrations.
• Schedule patients for appointments.
• Complete benefit verification.
• Provide patient education regarding benefits information.
• Scan, Fax and work on appropriate authorizations.
• Provide referrals for services.

Skills

Patient access experience

Registration proficiency

Customer service

Telephone etiquette

Medical terminology

Computer skills

Data entry

Bilingual English/Spanish

Education

High School Diploma

Equivalent acceptable

Tools

Insurance verification

Healthcare scheduling

Job description

Nashville General Hospital is seeking a dedicated Patient Access Representative for Pre-registration to join our daytime, full-time team. The role greets patients and ensures timely, accurate registrations while coordinating appointments and benefits verification.

Ideal candidates have at least two years in patient access, a high school diploma or higher, insurance verification and scheduling experience, and strong medical terminology. Bilingual English/Spanish is preferred.