Pre-Registrar

Jobvite, Inc.; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Free Parking

Retirement Plan

Tuition Reimbursement

Disability Insurance

Life Insurance

12 paid holidays

Flexible Spending Accounts

Job summary

Nashville General Hospital is hiring a Pre-Registrar for a full-time day shift. This role greets patients, registers them, schedules appointments, verifies benefits, and handles referrals.

Strong customer service and accurate records are essential in a fast-paced hospital setting. The Pre-Registrar supports multiple departments, communicates with patients and physicians, and ensures proper documentation for every visit.

Qualifications

• Must have high school diploma or equivalent.
• 2+ years in a patient access/fast-paced healthcare environment.

Responsibilities

• Register patients and schedule appointments.
• Complete benefit verification and authorization referrals.
• Provide patient education on benefits and services.
• Scan and fax authorizations; review orders for completeness.
• Communicate appointments to patients and providers; liaise with departments.

Skills

Patient Registration

Scheduling

Benefit Verification

Medical Terminology

Customer Service

Multi-tasking

Education

High school Diploma or equivalent

Tools

Typing

Data Entry

Job description

Nashville General Hospital is hiring a Pre-Registrar for Full-time day!

A Pre-Registrar is the first line of quality service to our patients and guests. This position greets customers and provides the highest level of customer service possible. This position is responsible for registering patients, scheduling, benefit verification, scanning, faxing authorizations and referrals.

All hours subject to change upon departmental needs with previous notification

As a Pre-Registrar, you will:

• Provide timely and accurate registrations and scheduling
• Complete benefit verification
• Provide patient education (regarding benefits)
• Scan, fax and address appropriate authorizations and referrals for services
• Review orders for completeness
• Communicate appointments to patients, physicians and others as required
• Act as a liaison to facilitate communications between physicians, patients/families, PAT, OR, patient access, patient accounts, payors and outside customers

Required Skills & Qualifications:

• High school Diploma or equivalent
• Minimum of 2 yrs. work experience working in a patient access fast-paced healthcare environment.
• Insurance Verification Experience
• Healthcare Scheduling Experience
• Bilingual English/Spanish Preferred
• Experience working with managed care health plans
• Excellent patient registration skills
• Excellent customer service and telephone etiquette required
• Solid knowledge of medical terminology
• Outstanding customer service abilities
• Must be able to multi-task
• Excellent organizational skills
• Proficient computer skills; internet, typing, data entry

About Nashville General Hospital

Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community

Our benefits include:

• Benefits begin on the first day of the month after one full calendar month of employment
• Programs to reduce share of deductible and total out-of-pocket expenses
• Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses
• Short and Long-Term Disability - up to 60% of eligible weekly pay
• Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
• Retirement Plan - eligible up to IRS max limits and includes company contribution
• Shift and Weekend Differential Pay Offered on Nights and Weekends
• Tuition Reimbursement for employee and dependents
• 12 paid holidays - any holiday worked is another holiday banked
• Flexible Spending Accounts
• Free Parking for all employees

Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran