Bilingual Patient Access Rep (Spanish) – Evenings/Nights

Tenet Healthcare Corporation; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Conifer Health, part of the Tenet family, is seeking a Customer Access Representative to support patient intake and registration at The Hospitals of Providence East Campus.

Responsibilities include scheduling, pre-admission, and billing communications, collecting patient liability, verifying insurance, and ensuring accurate demographic data. Bilingual English/Spanish is required, with evenings and night shifts and rotating weekends.

Qualifications

• High School Diploma or GED required.
• 0-1 year in a Customer Service role preferred.
• 0-1 year administrative experience in medical facility or health insurance preferred.
• Some college coursework is preferred.

Responsibilities

• Register patients at date of service and collect demographic data.
• Educate patients on financial liabilities and collect payments as appropriate.
• Verify insurance information and assist with scheduling and post-discharge coordination.

Skills

Typing 35 wpm

PC/CRT proficiency

Customer service

Fast-paced environment

Verbal and written communication

Insurance/Payor knowledge

Two Patient Access areas

Education

High School diploma or GED

0-1 year customer service

0-1 year medical admin exp.

Some college coursework

Job description

Conifer Health, part of the Tenet family, is seeking a Customer Access Representative to support patient intake and registration at The Hospitals of Providence East Campus.

Responsibilities include scheduling, pre-admission, and billing communications, collecting patient liability, verifying insurance, and ensuring accurate demographic data. Bilingual English/Spanish is required, with evenings and night shifts and rotating weekends.