Bilingual Onsite Patient Access Specialist

Providence; Lubbock (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

Providence is seeking an Associate Patient Access Representative to assist patients at the Covenant Medical Group on-site registration and arrival for scheduled and unscheduled visits. The role includes collecting demographic and insurance details, determining patient liability, and performing financial clearance for scheduled accounts, while delivering professional, courteous service.

The position emphasizes bilingual English/Spanish communication, and supports a culture of patient-focused,

Qualifications

• Must be able to assist patients during on-site registration and arrival process.
• Collect accurate demographic and insurance information.
• Collect patient liability at time of service when known.
• Provide basic customer service during the visit.
• Bilingual English/Spanish is preferred.

Responsibilities

• Greet and assist patients during on-site registration and arrival.
• Collect demographic and insurance information accurately.
• Determine patient liability at time of service when known.
• Perform financial clearance functions on assigned accounts during registration.
• Support miscellaneous client service activities (valuables collection, etc.).

Skills

Bilingual English/Spanish

Familiarity with basic financial |clar

Job description

Providence is seeking an Associate Patient Access Representative to assist patients at the Covenant Medical Group on-site registration and arrival for scheduled and unscheduled visits. The role includes collecting demographic and insurance details, determining patient liability, and performing financial clearance for scheduled accounts, while delivering professional, courteous service.

The position emphasizes bilingual English/Spanish communication, and supports a culture of patient-focused,