Bilingual Outpatient Patient Access Specialist

Tenet Healthcare Corporation; Brownsville (TX); Presencial; USD 33.000 - 51.000; Jornada completa

Descripción de la vacante

Conifer Health, part of the Tenet family, seeks a Patient Access Representative in Brownsville, TX. The role involves greeting patients, securing registrations, and handling insurance verification with a focus on compliant financial collection practices. Spanish language skills are required.

The ideal candidate will manage multiple access areas, support scheduling, and coordinate post-discharge steps while upholding Conifer’s care standards in a fast-paced hospital setting.

Formación

• High school diploma or GED required.
• 0–1 year in a customer service role.
• 0–1 year administrative experience in medical facility, health insurance, or related area preferred.
• Some college coursework is preferred.
• Ability to work in at least two Patient Access service areas including Emergency Department.

Responsabilidades

• Greet patients and perform full patient registration at date of service, explain and secure hospital forms, and scan PHI.
• Educate patients about financial liabilities and perform compliant collection techniques before, during, and after date of service.
• Verify insurance, obtain authorizations, and coordinate post-discharge care as needed.

Conocimientos

Typing 35 wpm

PC/CRT/printer

Hospital workflows

Customer service

Fast-paced environment

Communication

Payor knowledge

Compliance knowledge

Multi-area experience

Collections/negotiation

Medical terminology

Educación

High School Diploma or GED

0-1 year Customer Service

0-1 year admin in medical facility

Some college coursework

Descripción del empleo

Conifer Health, part of the Tenet family, seeks a Patient Access Representative in Brownsville, TX. The role involves greeting patients, securing registrations, and handling insurance verification with a focus on compliant financial collection practices. Spanish language skills are required.

The ideal candidate will manage multiple access areas, support scheduling, and coordinate post-discharge steps while upholding Conifer’s care standards in a fast-paced hospital setting.