Bilingual Patient Access Specialist (Spanish)

Tenet Healthcare Corporation; Brownsville (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Conifer Health, part of the Tenet family, seeks a Patient Access Representative in Brownsville to support registration, scheduling, and insurance verification at Valley Baptist Brownsville.

The role requires Spanish fluency, ability to work rotating shifts (days/evenings/nights/weekends), and strong customer service skills in a fast-paced healthcare environment. Hospital billing knowledge is a plus.

Qualifications

• Minimum typing skills of 35 wpm.
• Demonstrated working knowledge of PC/CRT/printer.
• Customer service experience preferred.
• Spanish language proficiency required.

Responsibilities

• Greet patients and complete full patient registration at date of service; explain and secure hospital and patient forms and collect demographic data.
• Educate patients about financial liabilities and perform cash reconciliation and secure payment entry.
• Verify insurance and benefits, obtain authorizations, and coordinate post-discharge care as needed.

Skills

Typing 35 wpm

PC knowledge

Customer service

Communication skills

Spanish required

Multitasking

Healthcare process knowledge

Education

High School Diploma or GED

Some college coursework preferred

Healthcare facility experience preferred

Job description

Conifer Health, part of the Tenet family, seeks a Patient Access Representative in Brownsville to support registration, scheduling, and insurance verification at Valley Baptist Brownsville.

The role requires Spanish fluency, ability to work rotating shifts (days/evenings/nights/weekends), and strong customer service skills in a fast-paced healthcare environment. Hospital billing knowledge is a plus.