Bilingual Patient Financial Advocate

Tenet Healthcare; El Paso (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Conifer Health, affiliated with Tenet Healthcare, seeks a PRN Financial Clearance Clerk for The Hospitals of Providence East Campus in El Paso, TX. You will screen self-pay patients for government and other programs, guiding eligibility and benefits applications, with a focus on clear communication in English and Spanish.

Responsibilities include interviewing patients, documenting actions, performing financial clearance, following up on government applications, and coordinating with hospital

Qualifications

• High School diploma or equivalent.
• Minimum 2 years work experience with Social Services or Hospital Admitting or related area.

Responsibilities

• Conducts interviews with patients and/or family members.
• Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
• Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review.
• Follows up on Government application submitted. Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.
• Conducts field visits to patient homes for skip tracing and or assisting patient with documents.
• Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication.

Skills

Regulatory knowledge

Independent worker

Oral and written communication

Detail oriented

Bilingual Spanish

Multitasking

Education

High School diploma or equivalent

Tools

Windows

Microsoft Outlook

Excel

Word

Job description

Conifer Health, affiliated with Tenet Healthcare, seeks a PRN Financial Clearance Clerk for The Hospitals of Providence East Campus in El Paso, TX. You will screen self-pay patients for government and other programs, guiding eligibility and benefits applications, with a focus on clear communication in English and Spanish.

Responsibilities include interviewing patients, documenting actions, performing financial clearance, following up on government applications, and coordinating with hospital