Bilingual Patient Access & Registration Specialist

WakeMed; Raleigh (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

WakeMed in Raleigh, NC is seeking a bilingual Patient Registration Representative to greet patients, check them in for appointments, collect copays, and accurately enter demographic and insurance information. The role requires strong interpersonal skills and the ability to function in a high-volume setting.

You will coordinate follow-up appointments, schedule visits, and may provide basic interpretation services.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of customer service experience preferred.
• Bilingual written and spoken communication is required.

Responsibilities

• Greet and check patients in upon arrival.
• Enter demographic and insurance information.
• Collect copays at point of service.
• Schedule follow-up appointments.
• Provide basic interpretation services when needed.

Skills

Customer service

Interpersonal skills

Bilingual

Education

High School Diploma or Equivalent

Job description

WakeMed in Raleigh, NC is seeking a bilingual Patient Registration Representative to greet patients, check them in for appointments, collect copays, and accurately enter demographic and insurance information. The role requires strong interpersonal skills and the ability to function in a high-volume setting.

You will coordinate follow-up appointments, schedule visits, and may provide basic interpretation services.