Remote Patient Finance Specialist

WakeMed; Raleigh (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC, seeks a Patient Finance Representative to help patients navigate billing, insurance workflows and payment options. The role emphasizes excellent interpersonal communication and strong customer service while coordinating with patients, providers and insurers.

Responsibilities include verifying insurance, obtaining authorizations, answering billing questions and collecting payments.

Qualifications

• 1 year healthcare experience required.
• Education details: High School Diploma or equivalent; associate degree preferred.

Responsibilities

• Assist patients with billing questions and payment options.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and clearly explain cost of care to patients and families.

Skills

Interpersonal communication

Customer service

Education

High School Diploma or equivalent

Associate's Degree in Business

Job description

WakeMed Health & Hospitals in Raleigh, NC, seeks a Patient Finance Representative to help patients navigate billing, insurance workflows and payment options. The role emphasizes excellent interpersonal communication and strong customer service while coordinating with patients, providers and insurers.

Responsibilities include verifying insurance, obtaining authorizations, answering billing questions and collecting payments.