Bilingual Patient Registration Specialist

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC seeks a Patient Registration Representative, Bilingual to greet patients, check them in for appointments, and coordinate follow-up visits. You will enter demographics and insurance information, collect copays, and schedule appointments as needed.

This role requires excellent interpersonal and communication skills, fluent bilingual written and spoken communication, and the ability to provide basic interpretation services in a fast-paced hospital setting.

Qualifications

• High School Diploma or Equivalent Required
• 1 Year Customer Service Preferred

Responsibilities

• Greet patients and check them in for appointments.
• Collect co-pays and assist with checkout at the point of service.
• Enter demographic and insurance information accurately in the system.
• Coordinate scheduling of follow-up appointments and referrals as needed.

Skills

Bilingual proficiency (English/Spanish

Customer service

Interpersonal communication

Education

High School Diploma or Equivalent

Job description

WakeMed Health & Hospitals in Raleigh, NC seeks a Patient Registration Representative, Bilingual to greet patients, check them in for appointments, and coordinate follow-up visits. You will enter demographics and insurance information, collect copays, and schedule appointments as needed.

This role requires excellent interpersonal and communication skills, fluent bilingual written and spoken communication, and the ability to provide basic interpretation services in a fast-paced hospital setting.