Bilingual Patient Access & Registration Specialist

Wellness Pointe; Longview (TX); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Wellness Pointe is seeking an energetic, customer-focused professional to register patients, verify demographic/insurance details, and collect co-pays in a medical office setting.

The role requires bilingual English and Spanish skills, basic computer data entry, and the ability to work with clinical staff to ensure smooth patient access and accurate billing. Prior EMR experience is preferred.

Qualificações

• High School diploma or GED equivalent.
• Typically requires one year of office/administrative experience.
• Bilingual English and Spanish required.
• Requires a valid Texas driver’s license with appropriate driving record and auto liability insurance.
• Strong human relations and communication skills.
• Experience with EMR software preferred.

Responsabilidades

• Interview patients to collect demographic and insurance information for medical records and billing.
• Input registration data into computer system and verify accuracy.
• Prepare forms for signature by patient or family.
• Collect co-pays and deposits and issue receipts.
• Explain billing policies and financial arrangements to patients and families.
• Communicate with clinical staff about patient access, transfers, authorizations, and reimbursements.
• Verify insurance and obtain authorizations for procedures when needed.
• Perform insurance verification and pre-authorization of procedures.

Conhecimentos

Effective communication

Bilingual English/Spanish

Customer service

Formação académica

High School diploma or GED

Ferramentas

EMR software

Descrição da oferta de emprego

Wellness Pointe is seeking an energetic, customer-focused professional to register patients, verify demographic/insurance details, and collect co-pays in a medical office setting.

The role requires bilingual English and Spanish skills, basic computer data entry, and the ability to work with clinical staff to ensure smooth patient access and accurate billing. Prior EMR experience is preferred.