Bilingual Patient Access & Mobile Clinic Scheduler

Recent Jobs; Gainesville (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

OPS Patient Access and Scheduling Coordinator position with OBMOC Program invites applicants to join a mobile clinic network across North Central Florida. Responsibilities include patient access, scheduling in Epic, and front-desk registration, with a focus on accurate documentation and supportive patient services.

Ideal candidates will be bilingual in English and Spanish, have some college experience with two years in related roles, and be willing to travel to mobile clinic sites.

Qualifications

• Some college work with two years of experience in an appropriate area, or an equivalent combination of education and experience.
• Fluency in spoken and written English and Spanish.
• Reliable transportation and willingness to travel to mobile clinic sites throughout North Central Florida.
• Experience in patient scheduling, patient access, medical office administration, healthcare customer service, or a closely related setting.

Responsibilities

• Schedule new and returning patients in Epic using approved appointment types, decision guides, and scheduling workflows.
• Coordinate appointments across rotating mobile clinic locations and provide accurate site, arrival, and preparation instructions.
• Serve as the first voice patients hear and assist with forms, financial-assistance processes, transportation workflows, and other approved access supports.
• Complete registration and check-in; verify identity, demographics, contact information, preferred language, communication preferences, insurance information when applicable, and required consents.
• Answer incoming calls and determine whether each request is administrative or clinical.
• Complete and document clinician-directed scheduling or follow-up.
• Obtain prior prenatal, delivery, hospital, laboratory, imaging, and specialty records and identify missing information before visits.
• Maintain accurate and timely Epic documentation, telephone encounters, outreach attempts, and scheduling records.
• Share responsibility for maintaining an organized, clean, fully stocked, and patient-ready mobile clinic under the direction of the OBMOC Program Manager.
• Maintain front-desk, registration, office, education, and other assigned nonclinical supplies.
• Participate in weekly restocking and monthly inventory review; report recurring shortages or storage problems.
• Assist with mobile-clinic setup and breakdown and maintain safe, uncluttered work areas.

Skills

Bilingual English/Spanish

Patient scheduling

Medical office administration

Healthcare customer service

Education

Some college or equivalent

Tools

Epic scheduling

Job description

OPS Patient Access and Scheduling Coordinator position with OBMOC Program invites applicants to join a mobile clinic network across North Central Florida. Responsibilities include patient access, scheduling in Epic, and front-desk registration, with a focus on accurate documentation and supportive patient services.

Ideal candidates will be bilingual in English and Spanish, have some college experience with two years in related roles, and be willing to travel to mobile clinic sites.