OPS Patient Access and Scheduling Coordinator (Bilingual English and Spanish)

University of Florida; Gainesville (FL); On-site; USD 18,000 - 23,000; Part time

Job summary

The University of Florida in Gainesville, FL is seeking an OPS Patient Access and Scheduling Coordinator (Bilingual English and Spanish) for a part-time role at Main Campus. You will greet patients, schedule appointments in Epic, and coordinate mobile clinic visits to ensure timely access to OB/GYN services.

Ideal candidates are fluent in English and Spanish, have experience in patient scheduling or medical office administration, and are willing to travel to mobile sites throughout North Central

Qualifications

• Some college with two years of related experience.
• Fluency in spoken and written English and Spanish.
• Reliable transportation and willingness to travel to mobile clinic sites.
• Experience in patient scheduling or medical office administration.

Responsibilities

• Schedule new and returning patients in Epic using approved appointment types.
• Coordinate appointments across rotating mobile clinic locations and provide instructions.
• Assist patients with forms, financial assistance, transportation, and access services.
• Complete registration and verify patient information.
• Answer calls and route requests to administrative or clinical areas.
• Maintain Epic documentation and scheduling records.
• Support mobile unit readiness and inventory.

Skills

Bilingual English/Spanish

Patient scheduling

Healthcare customer service

Attention to detail

Education

Some College

Tools

Epic scheduling system

Job description

OPS Patient Access and Scheduling Coordinator (Bilingual English and Spanish)

Job Details

Job No: 541637
Work Type: Part Time
Location: Main Campus (Gainesville, FL)
Categories: Office/Administrative/Fiscal Support
Department: 29070900 - MD-OBGYN-MATERNAL FETAL MEDICI

Classification Title

OPS Patient Access and Scheduling Coordinator

Classification Minimum Requirements

Some College work with two years of experience in an appropriate area; or an equivalent combination of education and experience.
Fluency in spoken and written English and Spanish.
Reliable transportation and willingness to travel to mobile clinic sites throughout North Central Florida.
Experience in patient scheduling, patient access, medical office administration, healthcare customer service, or a closely related setting.

Job Description

Patient Access and Scheduling

• Schedule new and returning patients in Epic using approved appointment types, decision guides, and scheduling workflows.
• Coordinate appointments across rotating mobile clinic locations and provide accurate site, arrival, and preparation instructions.

Registration and Patient Experience

• Serve as the first voice many patients hear and the first person they meet at clinic.
• Assist patients with forms, financial-assistance processes, transportation workflows, and other approved access supports.
• Complete registration and check-in; verify identity, demographics, contact information, preferred language, communication preferences, insurance information when applicable, and required consents.

Telephone and Clinical Message Routing

• Answer incoming calls and determine whether each request is administrative or clinical.
• Complete and document clinician-directed scheduling or follow-up.

Records, Administrative Support, and Quality

• Obtain prior prenatal, delivery, hospital, laboratory, imaging, and specialty records and identify missing information before visits.
• Maintain accurate and timely Epic documentation, telephone encounters, outreach attempts, and scheduling records.

Mobile Unit Readiness and Administrative Inventory

• Share responsibility for maintaining an organized, clean, fully stocked, and patient-ready mobile clinic under the direction of the OBMOC Program Manager.
• Maintain front-desk, registration, office, education, and other assigned nonclinical supplies.
• Participate in weekly restocking and monthly inventory review; report recurring shortages or storage problems.
• Assist with mobile-clinic setup and breakdown and maintain safe, uncluttered work areas.

Expected Salary

$15.00 hourly

Required Qualifications

Some College work with two years of experience in an appropriate area; or an equivalent combination of education and experience.
Fluency in spoken and written English and Spanish.
Reliable transportation and willingness to travel to mobile clinic sites throughout North Central Florida.
Experience in patient scheduling, patient access, medical office administration, healthcare customer service, or a closely related setting.

Preferred

• Strong organizational skills, exceptional attention to detail, and ability to manage competing priorities.
• Excellent interpersonal communication and ability to build trust with patients
• Current Certified Nursing Assistant (CNA) certification. For an otherwise qualified candidate who is interested in adding this skill, OBMOC will support efforts to obtain CNA certification.
• Experience obtaining and documenting vital signs in a healthcare setting.
• Experience scheduling patients in Epic.
• Experience in obstetrics/gynecology, women's health, maternal health, primary care, community health, or mobile healthcare.
• Knowledge of medical terminology and pregnancy-related appointment workflows.

Health Assessment Required

Yes

Applications Close

13 October 2026

Our Commitment

The University of Florida is an Equal Employment Opportunity Employer.

Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.