Bilingual Receptionist/Scheduler (English/Spanish)

HP Recruitment; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off and holidays

Opportunities for professional development

Job summary

A healthcare recruiting company in Orlando is seeking a bilingual receptionist/scheduler to join their OB/GYN office team. The role involves greeting patients, managing appointment scheduling, and performing administrative tasks in both English and Spanish. The ideal candidate must have a high school diploma, proven experience in a similar role, and strong organizational skills. Benefits include competitive salary, health insurance, and paid time off.

Qualifications

• Proven experience as a receptionist or in a similar role, preferably in a medical office.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Schedule and confirm patient appointments, ensuring accurate records in the scheduling system.
• Verify patient insurance information and collect co-pays.

Skills

Bilingual proficiency in English and Spanish

Strong interpersonal and communication skills

Exceptional organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Electronic Health Records (EHR) systems

Job description

We are seeking a dedicated and friendly bilingual receptionist/scheduler to join our OB/GYN office team in Orlando and Ocoee. The ideal candidate will provide exceptional customer service, efficiently manage appointment scheduling, and assist with a variety of administrative tasks. Proficiency in both English and Spanish is required to ensure effective communication with our diverse patient population.

Key Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Answer phone calls and emails, providing information and assistance in both English and Spanish.
• Schedule and confirm patient appointments, ensuring accurate records in the scheduling system.
• Verify patient insurance information and collect co‑pays and payments.
• Maintain a clean and organized reception area.
• Assist patients with completing forms and provide information on services offered.
• Coordinate with medical staff to ensure smooth patient flow and communication.
• Handle patient inquiries and resolve issues professionally and promptly.
• Perform additional administrative tasks as needed, including filing and data entry.

Qualifications

• High school diploma or equivalent; additional education in healthcare or administration is a plus.
• Proven experience as a receptionist or in a similar role, preferably in a medical office.
• Bilingual proficiency in English and Spanish is mandatory.
• Strong interpersonal and communication skills.
• Exceptional organizational skills and attention to detail.
• Proficient in Microsoft Office Suite and experience with electronic health records (EHR) systems is preferred.
• Ability to work in a fast-paced environment and manage multiple tasks.

Benefits

• Competitive salary
• Health insurance
• Paid time off and holidays
• Opportunities for professional development and growth