Bilingual Medical Receptionist

Soni Family Practice; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

SFP Health Group is seeking a bilingual Medical Receptionist to support Clermont, FL clinic operations. The role includes front desk management, patient intake, appointment coordination, and insurance verification.

The ideal candidate has 1–2 years of medical background, a high school diploma, and experience with Outlook/Microsoft Office. Spanish/English bilingual ability is preferred to assist a diverse patient base.

Qualifications

• Must be detail-oriented and able to multi-task and problem-solve.
• Excellent phone etiquette and computer skills.
• Team-oriented and able to work with patients, colleagues, physicians, and staff.
• Strong organizational skills with ability to prioritize and complete tasks quickly.
• Knowledge of medical terminology, CPT/HCPCS, and ICD coding is preferred.

Responsibilities

• Register patients and collect complete and accurate information.
• Manage front desk operations for the clinic department.
• Provide administrative and clerical support to facilitate clinic operations.
• Answer multi-line phone system.
• Greet and direct patients and visitors.
• Collect and record payments (co-pays, balances).
• Verify insurance information and check in/out patients.
• Coordinate and schedule services for patients and providers.
• Maintain supplies and monitor visitor access.

Skills

Detail-oriented

Multi-tasking

Phone etiquette

Team-oriented

Organizational skills

Medical terminology

Education

High school diploma or equivalent

1-2 years medical background

Experience as medical receptionist (preferred)

Tools

Outlook

Microsoft Office

Job description

Bilingual Medical Receptionist

Full Time Clermont, FL, US

Company: SFP Health Group

Job title: Medical Receptionist

Division/Department: Clinic Operations

Reports to: Director of Operations

Job Summary: Our innovative and rapidly expanding company is seeking experienced candidates for the position of Clinic Receptionist. If you are interested in joining our dynamic team, please review the following list of responsibilities and qualifications.

Essential Duties and Responsibilities

• Registers patients and ensures that complete and accurate information is obtained.
• Accountable for the efficient operation of the front desk and reception function for a clinic department.
• Provides a variety of administrative and clerical support to facilitate the smooth operation of the clinic or department.
• Answer phone with multiple lines.
• Greet and direct patients and visitors to the clinic.
• Collect and record payments such as co-pays or balance.
• Ability to manage heavy call traffic quickly and accurately on multi-incoming and outgoing lines.
• Knowledge of patient confidentiality and privacy requirements.
• Check in and check out patients.
• Verify insurance information.
• Coordinates and schedules services for patients and providers.
• Manages office supplies as needed.
• Monitors visitor access and issues passes when required.
• Receive/transfer patient records and record filing system.
• Verify patient demographic information and accurately enter the same into computer system.

Knowledge, Skills, and Abilities

• Must be detail-oriented, possess the ability to multi-task/problem solve, and be open to cross-functional training.
• Exercise proper phone etiquette and navigate computer software systems proficiently.
• Be team-oriented and work well with patients, colleagues, physicians, and other personnel in a professional and courteous manner.
• Have exceptional organizational skills with the ability to prioritize and complete tasks quickly.
• Knowledge of medical terminology, CPT, HCPCS, and ICD coding preferred.

Qualifications

• 1-2 years of medical background.
• High school diploma or equivalent (Preferred)
• Previous experience as a medical receptionist (Preferred)
• Knowledge of medical terminology (1 year preferred)
• Some experience with Outlook, and Microsoft office
• Bilingual (Spanish and English preferred)

Physical & Mental Requirements: (check all that apply)

• Ability to stand or sit for extended periods of time.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Ability to use logical reasoning for simple and complex problem solving.
• Occasionally requires exposure to communicable diseases or bodily fluids.
• Occasional travel for clinic activities may be required.

The information listed above is not comprehensive of all duties/responsibilities performed. This job description i s not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.