Bilingual Patient Access & Insurance Specialist

AdventHealth; Florida; On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in New Smyrna Beach, FL is seeking a part-time Patient Financial Services Associate to perform Medicare compliance reviews, estimate patient financial responsibility, and coordinate pre-authorizations. You will register patients, verify insurance, and communicate with clinical and administrative teams to ensure smooth patient experience, while adhering to HIPAA, CMS, and EMTALA guidelines.

Strong customer service, bilingual English/Spanish, and proficiency with Microsoft Office and

Qualifications

• Mature judgment when interacting with patients, physicians, and insurance representatives.
• Proficiency with Microsoft programs and basic database familiarity.
• Ability to learn and perform multiple tasks efficiently.
• Strong professional communication skills.
• Knowledge of HIPAA and CMS/ EMTALA guidelines.
• Bilingual English/Spanish proficiency.

Responsibilities

• Perform Medicare compliance reviews and issue ABNs as needed.
• Create accurate estimates of patient financial responsibility and collect payments.
• Coordinate with utilization management for pre-authorization issues.
• Verify insurance eligibility and obtain pre-authorizations within timeframes.
• Register patients for services with accuracy and minimal record duplication.
• Provide coverage for PBX and perform cashiering duties as required.
• Maintain excellent customer service and document conversations with patients and payers.

Skills

Bilingual English/Spanish

Customer service

Insurance knowledge

Professional communication

Attention to detail

Education

High School Diploma or Equivalent

Tools

Microsoft Office

EMR/EHR systems

Job description

AdventHealth in New Smyrna Beach, FL is seeking a part-time Patient Financial Services Associate to perform Medicare compliance reviews, estimate patient financial responsibility, and coordinate pre-authorizations. You will register patients, verify insurance, and communicate with clinical and administrative teams to ensure smooth patient experience, while adhering to HIPAA, CMS, and EMTALA guidelines.

Strong customer service, bilingual English/Spanish, and proficiency with Microsoft Office and