Bilingual Patient Admissions Specialist

Universal Health Services; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Universal Health Services is seeking a front desk professional to handle patient registration, verify benefits, and collect payments at the hospital front desk.

The role requires strong customer service, bilingual English/Spanish communication, and solid computer skills. Training will include CPI completion within six months. This on-site position supports Admissions and Billing operations across the facility.

Qualifications

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must adhere to Compliance Program and Code of Conduct and report issues to Compliance Officer.

Responsibilities

• Perform patient registration by interviewing patients or responsible parties to obtain identification and demographic information.
• Verify insurance/other payer benefits and perform up-front collections.
• Determine eligibility and arrange admission following policies and procedures.
• Obtain signatures for payment responsibility and explain hospital financial obligations.
• Answer telephone and direct calls accordingly; assist with ordering office supplies as needed.
• Assist in preparing letters and sending correspondence.

Skills

Customer service

Computer skills

Bilingual English Spanish

Education

HS diploma/GED

CPI training within 6 months

Job description

Universal Health Services is seeking a front desk professional to handle patient registration, verify benefits, and collect payments at the hospital front desk.

The role requires strong customer service, bilingual English/Spanish communication, and solid computer skills. Training will include CPI completion within six months. This on-site position supports Admissions and Billing operations across the facility.